How do I reset my Shark vacuum: ways and instructions

Shark robot vacuum cleaners are famous because of their excellent ability to suck up debris. At the same time, they are lightweight and provide high-quality cleaning. Often devices need to be rebooted. More details on how do you reset the Shark robot vacuum you can find in this article.

How do I reset my shark vacuum?

How do I reset my Shark vacuum?

The need to restart the Shark robot vacuum cleaner

Users are wondering how to reset the Shark robot vacuum on several occasions. This is often required if:

  1. You have trouble connecting the device to a wireless network. This is indicated by the red indicator.
  2. The robot is malfunctioning.
  3. The Shark ion robot software problems.
  4. The Shark ion robot is not charging.
  5. Failure to comply with the cleaning schedule.
  6. After work, the device leaves debris and dirt.
  7. The operation of the device in a circle.
  8. Inability to return to the docking station.
  9. Lack of normal movement.
  10. The need to sell the device.
  11. Stop cleaning before it is finished.
  12. The Shark ion robot goes into areas that have been banned.

Features of resetting the Shark ion robot vacuum cleaner

The main purpose of resetting a Shark vacuum cleaner is to clear it of existing problems, even minor ones. Otherwise, they can cause other problems. In this case, you do not have to disassemble the entire device.

Releasing the robot vacuum allows you to quickly deal with challenges. To do this, just press one button. This restores the cleaning function and the overall performance of the device.

How to reset a Shark robot vacuum cleaner

Although, the specific process for resetting your Shark ion robot vacuum varies depending on the model. 2 main methods help reset the Shark ion robot vacuum cleaner.

You can reset a Shark ion robot vacuum cleaner manually, or use a special Shark ion app – SharkClean. Both options are working. However, it is not uncommon for a factory reset using an application to be unreal. Each method we describe in more detail below.

Reboot using the app

The easiest way to factory reset a Shark vacuum cleaner is by using a special application. However, this is only possible if the device is connected to it, that is, synchronization has been performed.

To connect the robot vacuum cleaner to the SharkClean app, you must first register in the program and create an account. After you need to hold down the dock and cleaning button and hold them for a few seconds.

This allows you to start the device from the wireless network. The Wi-Fi indicator starts blinking.

After, you must return to the application and connect to your home network. To do this, you need to enter the wireless network settings and select the robot in the menu that is displayed. When pairing is completed, the message “Success” appears on the screen.

This indicates that the device has successfully synced with the application. After that, it is much easier for you to factory reset the settings. This is done according to the following instructions:

  1. Open the installed application from your mobile phone.
  2. First, make sure that the phone and the Shark ion robot are connected to the same wireless network.
  3. Go to the settings, where you need to select the “Restore factory settings” item.
  4. Once you click on it, the device starts resetting. The Shark robot vacuum is reset to factory settings. On average, this process takes several minutes.

Before starting the reset, it is important to remember that your data is deleted. This applies to the time zone, cloud data, maps, schedules, languages, and accounts that were previously created. It also removes the connection of third-party speakers.

Reset the Shark manually

Many people wonder, is there a reset button on a Shark cordless vacuum? The devices have a special reset button, which is the best option for manually deleting settings. This is often required if there is a problem with the wireless network connection.

A common question is, where is the reset button on my Shark robot vacuum? The button is located on the bottom panel of the device. Further actions consist of several stages:

  1. Turn the device over so that the bottom panel is exposed.
  2. Locate the button, often referred to as the turn-on/power switch.
  3. Hold it down and hold it for about 10 seconds. The Shark robot should turn off completely.
  4. After that, you must wait 10 seconds, and turn on the device again. This resets your settings.

Reset a Shark robot vacuum motor

It is often necessary to restart the Shark vacuum motor. There are several reasons for this. Getting the job done is easy. First, you must find the power button. It must be held in the same way as in the previous case. After that, turn it on.

If the problem persists after such work, a restart of the engine is required. However, this method is complex and time-consuming. It is best to contact a service center or workshop for help. This eliminates the possibility of a breakdown or error if you do the work yourself.

Reset thermostat

Some people do not even think about the fact that Shark robots have a thermostat inside. Its main purpose is to control the internal temperature of the vacuum. If there is no reason for overheating and the thermostat shows it, a reset is required.

First, you must turn off the device using the power button. Then disconnect it from the mains. Check for blockage and filter quality.

If there is a challenge, it should be fixed. Wait about 45 minutes and turn on the device again. This resets the temperature readings.

If even after resetting the thermostat the poser does not disappear, the more serious problem cannot be ruled out. But of course, it has a solution.

If the dust container is full of debris, it should be emptied. Dirty filters can cause the device to overheat as it cannot maintain proper airflow.

If the challenge lies in the filters, they can be cleared. If possible, it is better to replace them.

Reset brush roller

The brush roller must rotate correctly. After all, it is precisely due to this that optimal suction of debris is achieved. If this part of the Shark robot vacuum does not work properly, you should reset it.

Resetting the brush roll requires a complete reset of the entire unit. To do this, follow the instructions described in the first paragraph. As soon as the vacuum is triggered, a reset occurs.

Many people wonder, how do you fix a Shark vacuum that loses suction? It is not possible to reset the brush roller separately.

You have to completely reset the settings of the entire device. You can also check the patency of the roller.

Debris, hair, and other long objects may have accumulated in it. They need to be cut off, and then carefully removed. If this is not done, they wrap around the roller and block its operation.

Reset Shark robot vacuum Wi-Fi

Many people wonder, how to reset my Shark vacuum WiFi? Shark’s portfolio includes devices that can be controlled by other intelligent devices via a wireless network. This greatly simplifies the operation of the device.

If your wireless device is not working properly, you may need to factory reset it. Resetting the Wi-Fi on the Shark robot requires a reboot of the router. It is enough to disconnect it from the mains for 1 minute.

Next, you must turn off the Shark robot for 10 seconds, and then turn it on again. After that, you can reboot the phone, which is connected in a new way to the home wireless network. In the end, the robot vacuum is turned on using the Shark application.

If there are several networks at home, manually select the one to which the vacuum cleaner connects.

If there is only one network at home, the whole process is carried out automatically. As soon as you follow the steps described earlier, the Shark robot vacuum works without problems.

Restarting the cordless robot vacuum

Shark brings to the market excellent cordless vacuum cleaners that offer a lot of possibilities and are mobile. If a reboot of such a device is required, follow the instructions.

You can follow the instructions that were described in the first paragraph. It won’t take long and allows you to get the job done efficiently. If the problem remains, you have to inspect the inside of the robot vacuum.

It is possible that the hoses are clogged inside, or the brush rollers are tangled. It is also possible that the filters are dirty.

If the problem is not corrected, the device does not work properly in the future. It is important to make sure that such problems are excluded, especially if the reset procedure has been completed.

Once you solve all the problems and reset the settings, the device works without failure. This guarantees ease of use, as well as constant cleanliness in the house.

Reset Shark Navigator

Shark’s product range includes a series called the Navigator. It differs in reliability, and also low cost. Everyone can buy it. The device allows you to quickly clean the house, without making much effort.

The device does not have an excessive number of bells and whistles. The detailed procedure that helps you to reset the Shark ion robot is described below.

The reset technique does not differ from the options that were described earlier. You need to hold down the power button for 10 seconds to turn off the device. After that, you must run it to complete the reset process. If the procedure did not give any result, you have to inspect the internal parts.

Once you have inspected all areas that are inside the device, it is recommended to wait about 45 minutes before turning the device back on. Next, you have to check if the working state has been restored. If there is no success, it is better to contact the service center or the nearest workshop.

You have to pay for the services of the master. However, it is much cheaper than buying a new robot vacuum.


As you can see, it is not difficult to factory reset the settings on a Shark robot vacuum. It is only important to determine where the power button is located.

If resetting manually or through the application did not give the desired result, you have to disassemble the Shark ion robot vacuum and clean its internal parts. If this does not guarantee good work, contact the master.

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